My Invitation Video

(A Digital Invitation Video Brand by Muddyearth)

Last Updated: November 2025

Welcome to My Invitation Video, a digital invitation video service managed and operated by Muddyearth.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, create an account, or place an order.

1. Information We Collect

We collect information necessary to deliver a seamless and customized experience.

  • User Information: Name, email address, contact number, and account login details.
  • Order Information: Event details such as names, dates, location, and photo/video references — used only for editing and production purposes.
  • Technical Information: Browser type, device information, IP address, and website interaction data.
  • Payment Details: Processed securely through third-party payment gateways. (We never store your card information.)
2. How We Use Your Information

Your data helps us provide personalized and secure services:

  • To process and deliver your invitation video orders.
  • To provide customer support and updates related to your project.
  • To improve website functionality and user experience.
  • To send notifications about offers or new features.
  • To analyze website performance using analytics tools.
3. Data Protection

We use strong digital security measures to keep your information safe:

  • End-to-end SSL encryption across all website interactions.
  • Secure payment handling via Razorpay and WooCommerce systems.
  • Access to your personal data is restricted to authorized staff only.
  • We never store or share your credit/debit card details.
4. Cookies and Tracking

We use cookies and similar tools to:

  • Save your preferences for smoother navigation.
  • Understand visitor activity to enhance our website.
  • Run retargeting ads via Google and Meta to reach interested users.

You can disable cookies anytime from your browser settings.

5. Sharing Information with Third Parties

We value your trust and never sell or rent your data.
You share two types of information with us:

  1. User Information — such as your name, email, and contact details when you create an account.
  2. Order Information — such as event names, dates, or photos provided for making your video invitation.

We use Order Information data only for production purposes to complete your order.

We may share non-personal and limited information with:

  • Analytics tools (like Google Analytics and Meta) to track performance and improve marketing reach.
  • Payment processors (like Razorpay) for secure transactions.
  • WooCommerce plugins for order management and customer experience.
6. Data Retention

We retain customer account and order information only as long as necessary.

  • Order records are maintained for accounting and customer support.
  • You may delete your account anytime to permanently remove your stored information, unless required by law.
7. Your Rights

As a user, you have full control over your personal data:

  • Request access or correction to your information through your account.
  • Delete your account to remove all your personal details from our system.
8. Updates to This Policy

We may revise our Privacy Policy from time to time to match new legal or technical requirements. The latest version will always be updated on this page with a new date.